Making a complaint?

Learn more about how to lodge your complaint about a news or current affairs item published online by one of our member.

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Upholding standards

OMSA is responsible for upholding a code of standards for all news and current affairs content published online by our members.

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Complaints Form

Making a complaint? Use our fast, free and fair complaints process

Complaints Process

A complaint must be lodged within 14 days of the content first being posted on the publisher’s website.

Complaints are initially addressed via the publishers’ internal complaints procedures but may later be referred to OMSA’s Complaints Committee.

Complaints Committee

Our Complaints Committee is chaired by retired Court of Appeal Judge Sir Bruce Robertson and comprises of seven members – four from the public and three nominated by the media industry.

About OMSA

We’re here to maintain proper and generally acceptable standards in online news and current affairs. Our members have agreed to abide by a Code of Standards when publishing content on their websites or social media sites.