Complaints Committees

OMSA has two independent committees for adjudicating on complaints; the Complaints Committee and the Complaints Appeals Committee.

OMSA’s Complaints Committee consist of a seven person board comprised of four members of the public, including the Chair, and three broadcasting industry representatives. Board members are appointed for a term of two years, unless otherwise agreed.

Sir Bruce Robertson (Chair) was a permanent judge on the Court of Appeal until 2010. He was made a High Court Judge in 1987. As well as chairing OMSA’s Complaints Committee, Sir Bruce is Chair of the Financial Advisers Disciplinary Committee and has been President of the Court of Appeal in Vanuatu since 1986. He was knighted for services as a judge in the New Year’s Honours List in 2010.

Paula Rose is the former National Manager Road Policing, New Zealand Police and brings almost three decades of experience in law enforcement and community safety. She retired from Police in 2012 and is currently working as an Executive Advisor with the Ministry of Social Development as well as providing specialist road safety training. Paula was the Deputy Chair of the Independent Taskforce on Workplace Health and Safety which presented their report to Government in May 2013. Paula considers it a privilege to be a public representative on the committee aims to offer impartiality, fairness and broad life experience.

Andrew Simpson has an advertising background and is currently employed at Tilt Media in Auckland. This role requires him to be the chief digital advocate to a diverse range of New Zealand’s largest enterprises. Andrew also currently serves on the Interactive Advertising Bureau’s Measurement Council which focuses on research methodologies and industry education.

Michelle Wanwimolruk is a consultant specialising in projects involving stakeholder engagement, strategy and internal reviews. She is also a former diplomat and has worked in New York and New Delhi. As a diplomat she worked across a range of issues in foreign policy and international trade negotiations. Michelle is a Thai-New Zealander and values her Asian heritage and multiculturalism. Michelle has held various directorships/governance roles in the not-for-profit/community sector. She is also currently working on a unique social enterprise start-up combining her interests in early childhood education, entrepreneurship and philanthropy.

Sue Chetwin is the chief executive of Consumer New Zealand. At Consumer, Sue is responsible for the organisation’s research, publishing, campaigning and commercial activities. In addition she is the Consumer’s public spokesman on consumer issues and its representative on a number of industry and government organisations. Sue joined Consumer six years ago, after more than 25 years in news journalism. She has edited all three of the country’s Sunday newspapers. Sue is currently studying Commercial Law part-time at Victoria University.

Bill Francis is the Chief Executive of the Radio Broadcasters Association. Here he acts as an industry advocate in a variety of forums. For many years he led the highly successful Newstalk ZB and has a lifetime of work in radio covering: sports reporting and commentating; editorial journalism; and management. He has been closely involved in the convergence of traditional radio into a multi-layered medium. Bill is also the author of seven books.

Nigel Horrocks has held key positions in mainstream media including radio and print and lectured in media at the AUT. He was an early internet pioneer and major presence in New Zealand’s online history. Nigel was part of the start-up of Telecom Xtra in the mid -1990s and award-winning editor of NZ NetGuide magazine during its heyday. He later drove development of the online strategy at the NZ Herald pioneering the early introduction of community forums and Twitter. He has been an internet strategy and media consultant for major corporations and is a highly regarded commentator and practitioner.

OMSA’s Complaints Appeals Committee consists of a three person board comprised of two members of the public, including the Chair, and one broadcasting industry representatives. Members are appointed for a term of two years, unless otherwise agreed.

The Complaints Appeals Committee reviews any appeals deemed appropriate by the Chair of the Appeals Committee.

Hon Dame Judith Potter (Chair) retired in 2012 after 15 years as a High Court judge. She also sat on Divisional Courts of the Court of Appeal. She is currently a member of the High Court of the Cook Islands and the Courts of Appeal of the Cook Islands and Pitcairn Island. Before appointment as a Judge, Dame Judith chaired the Broadcasting Standards Authority for 3 years and was President of both the Auckland District and New Zealand Law Societies. She was awarded the CBE in 1994 and was made a Dame Companion in 2012.

Owen Morgan is an Associate Professor of Commercial Law at Auckland University. Former Chair of the Artists Alliance of New Zealand. Former senior executive in major corporations including Lion Nathan Ltd.

Denise Montgomery is a multi-media journalist having worked as television news producer (TVNZ), news and sport online producer (TVNZ), and as a chief-subeditor, writer and editor on a number of newspapers and magazines. She is now working as a senior sub-editor on the Australian Financial Review for Fairfax Editorial Services in Auckland.

Code of Standards
Complaints Committees
Complaints form
Our jurisdiction
Time limits
What we do
Easton v Radio New Zealand (14/013)
Hopping v Mediaworks Ltd (14/011)
Bicknell v Television New Zealand (14/010 Appeal 14/001)
Bicknell v Television New Zealand (14/010)
Whyte v Television New Zealand (14/009)